1. Information we collect

We may collect the following personal data:

• Full name

• Email

• Phone number

• Dates of stay and accommodation preferences

• Information provided in contact or reservation forms

Additionally, we use tools such as Google Analytics to collect non-identifiable data (e.g., browser type, general location, visit time).

2. Use of information

The information we collect is used to:

• Manage reservations and requests

• Provide personalized attention

• Send confirmations or communications related to your stay

• Improve our website and services

We do not share your information with third parties except when necessary to provide the requested service (for example, payment processors).

3. Data protection

We implement technical and administrative measures to protect your personal data from loss, misuse, unauthorized access, or disclosure.

4. Cookies

Our website may use cookies to improve your browsing experience. You can disable them in your browser settings if you prefer.

5. ARCO Rights (Mexico)

As the data subject, you have the right to:

• Access your personal data

• Correct them if they are inaccurate.

• Cancel them if you consider them unnecessary.

• Oppose its use for certain purposes

To exercise these rights, you can write to us at: [hotel email]

6. Changes to this policy

We reserve the right to modify this privacy policy. Any changes will be posted on this page with the updated date.

Last updated: 02/06/25